1. 02/14/2024

I cannot print using my Brother machine on a wireless network (Mac)

2. 02/14/2024

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

3. 01/31/2024

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

4. 11/17/2023

"ControlCenter needs to be updated." - macOS 10.15 Catalina

5. 08/10/2023

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

6. 06/27/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

7. 06/08/2023

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

8. 06/01/2023

Delete print jobs from the print queue.

9. 05/16/2023

I cannot print from my computer via USB.

10. 04/26/2023

I cannot print using my Brother machine on a wired network. (Windows/macOS)

11. 04/10/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

12. 04/07/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

13. 04/07/2023

I cannot print using my Brother machine on a wireless network (Windows)

14. 03/27/2023

"Offline" appears on the Status Monitor.

15. 03/27/2023

Install the built-in drivers (For Windows 8 and Windows 10)

16. 03/27/2023

Change the printer driver settings (Windows/macOS)

17. 03/27/2023

The printer status is Offline or Paused.

18. 03/24/2023

Open the Status Monitor

19. 03/17/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

20. 03/17/2023

I can print but cannot scan via network. (For Windows)

21. 03/17/2023

Open the "Scanners and Cameras" and Properties.

22. 02/15/2023

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

23. 02/14/2023

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

24. 02/14/2023

When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.

25. 02/14/2023

Scan a document in Windows 8 and Windows 10.

26. 02/14/2023

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

27. 12/19/2022

Can I use non-Brother or third party supplies with the Brother machine?

28. 12/19/2022

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.

29. 12/19/2022

Toner Low or Prepare New Toner Cartridge

30. 12/13/2022

How to identify your Operating System (OS).