FAQs & Troubleshooting
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HL-2140
138 Results
1.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
2.
Replace the toner cartridge
3.
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
4.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
How to identify your Operating System (OS).
7.
Delete print jobs from the print queue.
8.
What do the LED indications mean?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
What kind of paper can I use?
11.
Change the printer driver settings (Windows/macOS)
12.
I am using Windows. When I print a document, the printed page is blank. What should I do?
13.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
Replace the drum unit.
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
19.
The printer status is Offline or Paused.
20.
What driver package format is supported by my Linux distribution?
21.
I cannot find some option in the Printing preferences. (For Windows)
22.
What is the recommended paper?
23.
Can I check the remaining life of the printer's toner cartridge?
24.
How do I clear paper jams?
25.
I cannot install the driver when using the Driver Install Tool. (Linux)
26.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
27.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
28.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
29.
Can I use AirPrint with my Brother machine?
30.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.