HL-2030 FAQs & Troubleshooting HL-2030 Not your product? Sort by: Updated Date Popularity 2 Results 1. 08/04/2009 I cannot update the firmware. 2. 11/21/2006 When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose? Driver / Software FAQs & Troubleshooting