FAQs & Troubleshooting
Popular |
HL-1435
152 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
What kind of paper should I avoid?
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
The printer status is Offline or Paused.
5.
What kind of labels and transparencies can I use?
6.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
9.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
10.
What kind of paper can I use?
11.
How do I factory reset the print server?
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
Delete print jobs from the print queue.
14.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
15.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
What kind of envelopes should I avoid?
17.
The printer prints unexpectedly or it prints garbage.
18.
When trying to print from Mac OS® X the print queue is stopped.
19.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
20.
The machine does not print anything.
21.
What driver package format is supported by my Linux distribution?
22.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
23.
Using the PING command to troubleshoot problems.
24.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
25.
How can I change the IP address using the ARP and PING commands?
26.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
27.
Replace the toner cartridge.
28.
Install the built-in drivers (For Windows 8 and Windows 10)
29.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
30.
Uninstall printer drivers (Linux)