FAQs & Troubleshooting
Latest |

Innov-is XJ2
240 Results
121. 09/26/2019
How do I recall a specific embroidery pattern from a USB flash drive?
122. 09/24/2019
The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
123. 09/24/2019
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
124. 09/24/2019
The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
125. 09/24/2019
How to Use the Thread Trimming Function. (Jump Stitch Trim)
126. 09/24/2019
How do I Play the MPEG-4 (MP4) Videos?
127. 09/24/2019
How do I Play the Tutorial Video?
128. 09/24/2019
How do I attach or remove the embroidery frame ?
129. 08/27/2019
The App shows the message "Embroidery positioning sticker not found".
130. 08/27/2019
The App shows the message "The embroidery frame cannot be detected."
131. 08/08/2019
Tutorial videos on how to use My Design Snap with the machine [Video instructions]
132. 07/29/2019
The App shows the message "The calibration sheet cannot be detected."
133. 07/29/2019
How do I get a lens calibration sheet?
134. 07/29/2019
Cannot thread the needle.
135. 07/29/2019
Cannot lower the presser foot with the presser foot lever
136. 07/29/2019
Machine does not operate.
137. 07/29/2019
High-pitched sound while embroidering
138. 07/29/2019
Fabric does not feed through the machine.
139. 07/29/2019
Upper thread tightened up
140. 07/29/2019
Bobbin thread breaks
141. 07/29/2019
How to use the stitch pattern explanation function.
142. 07/29/2019
How to use the sewing guide function.
143. 07/29/2019
How do I attach the walking foot ?
144. 07/29/2019
How do I pull up the bobbin thread?
145. 07/29/2019
How do I adjust the presser foot pressure?
146. 07/29/2019
Using the embroidery needle plate cover
147. 07/29/2019
How do I attach or remove the Embroidery Unit?
148. 07/29/2019
How do I adjust thread tension for embroidering?
149. 07/29/2019
How do I hoop the fabric in the embroidery frame?
150. 07/29/2019
How do I adjust a stitch width or length?