FAQs & Troubleshooting
Latest |

Innov-is XJ1
243 Results
121. 09/24/2019
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
122. 09/24/2019
The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
123. 09/24/2019
How to Use the Thread Trimming Function. (Jump Stitch Trim)
124. 09/24/2019
How do I Play the MPEG-4 (MP4) Videos?
125. 09/24/2019
How do I Play the Tutorial Video?
126. 09/24/2019
How do I attach or remove the embroidery frame ?
127. 08/27/2019
The App shows the message "Embroidery positioning sticker not found".
128. 08/27/2019
The App shows the message "The embroidery frame cannot be detected."
129. 08/08/2019
Tutorial videos on how to use My Design Snap with the machine [Video instructions]
130. 07/29/2019
The App shows the message "The calibration sheet cannot be detected."
131. 07/29/2019
How do I get a lens calibration sheet?
132. 07/29/2019
Cannot thread the needle.
133. 07/29/2019
Cannot lower the presser foot with the presser foot lever
134. 07/29/2019
Machine does not operate.
135. 07/29/2019
High-pitched sound while embroidering
136. 07/29/2019
Fabric does not feed through the machine.
137. 07/29/2019
Fabric is caught in the machine and cannot be removed
138. 07/29/2019
Upper thread tightened up
139. 07/29/2019
Bobbin thread breaks
140. 07/29/2019
How to use the stitch pattern explanation function.
141. 07/29/2019
How to use the sewing guide function.
142. 07/29/2019
How do I attach the walking foot ?
143. 07/29/2019
How do I pull up the bobbin thread?
144. 07/29/2019
How do I adjust the presser foot pressure?
145. 07/29/2019
Using the embroidery needle plate cover
146. 07/29/2019
How do I attach or remove the Embroidery Unit?
147. 07/29/2019
How do I adjust thread tension for embroidering?
148. 07/29/2019
How do I hoop the fabric in the embroidery frame?
149. 07/29/2019
How do I adjust a stitch width or length?
150. 07/29/2019
How do I attach the Embroidery foot “W+” with LED pointer or “W”?