FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hf_inovxe2eus.jpg)
Innov-is XE2
149 Results
1.
Tutorial videos on how to use the machine [Video instructions]
2.
How to use the Multi-purpose Screwdriver.
3.
How to use the Multi-purpose Screwdriver. [ Position “1” ]
4.
How to embroider an appliqué pattern [Video instructions]
5.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
6.
Using the embroidery needle plate cover
7.
The App shows the message "No Supported Machines Found".
8.
The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
9.
How to use the Multi-purpose Screwdriver. [ Position “2” ]
10.
How do I Play the MPEG-4 (MP4) Videos?
11.
How to Change Embroidering Order (My Connection) [Video]
12.
How do I adjust thread tension for embroidering?
13.
How do I hoop the fabric in the embroidery frame?
14.
How do I Play the Tutorial Video?
15.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
16.
Where do I put the oil in my machine?
17.
The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
18.
How do I get a lens calibration sheet?
19.
Embroidery pattern does not sew out correctly.
20.
How do I retrieve the embroidery pattern from the machine’s memory?
21.
Embroidery
22.
Data cannot be saved to a USB flash drive
23.
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
24.
The App shows the message "Embroidery positioning sticker not found".
25.
The App shows the message "The embroidery frame cannot be detected."
26.
Loops appear on the surface of the fabric when embroidering
27.
Bobbin thread breaks
28.
How do I save the embroidery patterns in the machine’s memory?
29.
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
30.
Introducing Brother My Design Snap application