FAQs & Troubleshooting
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Innov-is PE560L
101 Results
1. 07/12/2024
"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
2. 06/28/2024
"Preventive maintenance is recommended." ppears on the LCD.
3. 04/18/2024
Tutorial videos on how to use the machine [Video instructions]
4. 03/12/2024
Stitches are skipped
5. 02/29/2024
Introducing the Brother Artspira application
6. 02/22/2024
Fabric puckers
7. 02/06/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
8. 02/02/2024
How to connect your machine and transfer data to Artspira
9. 02/02/2024
How to set up the wireless network connection with the wizard on the machine
10. 01/15/2024
How to update your machine software by downloading the update file directly to your machine using a wireless network
11. 12/11/2023
E92001 appears on the Artspira app screen.
12. 08/28/2023
E96001 appears on the Artspira app screen.
13. 08/28/2023
M5613201 appears on the Artspira app screen.
14. 08/28/2023
M5612301 appears on the Artspira app screen.
15. 08/28/2023
M4345001 appears on the Artspira app screen.
16. 08/28/2023
List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
17. 02/17/2023
How do I adjust the sensitivity of the operation keys?
18. 01/25/2023
"USB media error" message appears on the LCD. What does it mean?
19. 01/24/2023
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
20. 01/24/2023
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
21. 01/18/2023
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
22. 11/25/2022
M1332002 appears on the Artspira app screen.
23. 09/26/2022
Data cannot be saved to a USB flash drive
24. 09/26/2022
Data cannot be saved to the machine
25. 09/26/2022
The pattern transferred from the Artspira app does not appear on the screen of the machine
26. 09/26/2022
[Embroidery machine users] How to retrieve the data transferred from Artspira
27. 09/26/2022
After selecting data, "Downloading" is displayed and the screen does not change to the next screen
28. 09/26/2022
Multiple data cannot be transferred to the machine at once
29. 09/26/2022
Data cannot be transferred even though the machine number has been input. (M5622201)
30. 09/26/2022
There is no machine that can be transferred