1. 07/12/2024

"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?

2. 06/28/2024

"Preventive maintenance is recommended." ppears on the LCD.

3. 04/18/2024

Tutorial videos on how to use the machine [Video instructions]

4. 03/12/2024

Stitches are skipped

5. 02/29/2024

Introducing the Brother Artspira application

6. 02/22/2024

Fabric puckers

7. 02/06/2024

I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)

8. 02/02/2024

How to connect your machine and transfer data to Artspira

9. 02/02/2024

How to set up the wireless network connection with the wizard on the machine

10. 01/15/2024

How to update your machine software by downloading the update file directly to your machine using a wireless network

11. 12/11/2023

E92001 appears on the Artspira app screen.

12. 08/28/2023

E96001 appears on the Artspira app screen.

13. 08/28/2023

M5613201 appears on the Artspira app screen.

14. 08/28/2023

M5612301 appears on the Artspira app screen.

15. 08/28/2023

M4345001 appears on the Artspira app screen.

16. 08/28/2023

List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)

17. 02/17/2023

How do I adjust the sensitivity of the operation keys?

18. 01/25/2023

"USB media error" message appears on the LCD. What does it mean?

19. 01/24/2023

"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?

20. 01/24/2023

"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?

21. 01/18/2023

"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?

22. 11/25/2022

M1332002 appears on the Artspira app screen.

23. 09/26/2022

Data cannot be saved to a USB flash drive

24. 09/26/2022

Data cannot be saved to the machine

25. 09/26/2022

The pattern transferred from the Artspira app does not appear on the screen of the machine

26. 09/26/2022

[Embroidery machine users] How to retrieve the data transferred from Artspira

27. 09/26/2022

After selecting data, "Downloading" is displayed and the screen does not change to the next screen

28. 09/26/2022

Multiple data cannot be transferred to the machine at once

29. 09/26/2022

Data cannot be transferred even though the machine number has been input. (M5622201)

30. 09/26/2022

There is no machine that can be transferred