FAQs & Troubleshooting
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FAX-4750e
211 Results
1.
I cannot install Brother drivers on Debian 10 or later (Linux)
2.
The machine does not print anything.
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The printer status is Offline or Paused.
5.
Pre-Required Procedures (Linux)
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
8.
What driver package format is supported by my Linux distribution?
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
I installed the LT-400 optional tray. I use letter size paper in Paper Tray #1 and legal size paper in Paper Tray #2 (LT-400). How do I program the Brother machine to select the correct paper tray when copying a legal size document?
12.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
Can I print from or scan to Android™ Smartphone?
15.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
16.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
17.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
18.
Download a file from the "Downloads" section and save it to Windows 8 computer.
19.
Stop my Brother machine from automatically redialing a busy number.
20.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
21.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
22.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
23.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
25.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
26.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
27.
How to identify your Operating System (OS).
28.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
29.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
30.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?