FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/fax2840_us_as.jpg)
FAX-2840
196 Results
1.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
2.
Replace Drum
3.
White lines across the page
4.
Page skewed
5.
Jam Inside
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
8.
Wrinkles or creases
9.
Replace Toner
10.
JAM TRAY
11.
Faint
12.
Curled
13.
Curled or wavy
14.
Load legal size paper in the paper tray.
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
White lines down the page
17.
How do I know which receive mode to select?
18.
Black toner marks across the page
19.
Lines across the page
20.
Turn the Toner Save mode on or off
21.
Black lines down the page
22.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
23.
How to identify your Operating System (OS).
24.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
25.
White spots or black spots at 94 mm (3.7 in.) intervals
26.
Jam Rear
27.
White lines, bands or ribbing across the page
28.
Change or delete an existing One Touch or Speed Dial number.
29.
No Toner
30.
Can I use voice mail on the same line as my Brother machine?