FAQs & Troubleshooting
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PT-E560BT
28 Results
1.
I cannot print large characters on the heat shrink tube HSe 3:1.
2.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
3.
Where can I download the latest P-touch Editor for Mac?
4.
How do I transfer label or slip templates?
5.
How do I set cut options and what features are they?
6.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
7.
What iOS mobile application can I use?
8.
Open LBX files created in P-touch Editor in Pro Label Tool
9.
How do I uninstall the printer driver?
10.
How to identify your Operating System (OS) for Windows or Mac
11.
How do I type symbols?
12.
How do I reset the machine to the default settings?
13.
Where can I find my Brother printer's serial number?
14.
How to create serialized labels (Pro Label Tool)
15.
The tape got jammed or stuck in the printer.
16.
How do I print multiple lines and how many lines can I print?
17.
Printing is not possible. (USB connection)
18.
How to attach/remove the hand strap
19.
The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
20.
Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
21.
I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
22.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
23.
How do I make a label with a barcode?
24.
How to identify the printer's firmware version
25.
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
26.
Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
27.
What Android™ mobile application can I use?
28.
The display remains blank after the power is turned on.