FAQs & Troubleshooting
Popular |
DS-720D
63 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Cannot find the scanner (Error Code 2019: Initialization Failed)
3.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
4.
Duplex scanning cannot be performed.
5.
Operation system return error
6.
Download a file from the "Downloads" section and save it to Windows 8 computer.
7.
Paper suitable for scanning
8.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
11.
Change the image settings. (Using DSmobileCapture)
12.
I do not have or lost the black and white calibration sheet.
13.
How to identify your Operating System (OS).
14.
Command List of brscan. (Linux)
15.
My scanner does not turn on.
16.
Uninstall the scanner drivers (OS X 10.10 or greater).
17.
What driver package format is supported by my Linux distribution?
18.
Pre-Required Procedures (Linux)
19.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
20.
Change the paper settings. (Using DSmobileCapture)
21.
OCR feature does not work.
22.
The scan speed is too slow.
23.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
24.
Scan a document longer than 35.6 cm (14 inches).
25.
The scanned documents are put into the incorrect order. (macOS)
26.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
27.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
28.
Loading the Carrier Sheet.
29.
My scanner gets warm.
30.
Calibrate your scanner.