FAQs & Troubleshooting
Latest |
DS-610
58 Results
1. 03/17/2023
Open the "Scanners and Cameras" and Properties.
2. 02/14/2023
Scan a document in Windows 8 and Windows 10.
3. 12/13/2022
How to identify your Operating System (OS).
4. 04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
5. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
6. 11/10/2021
Open the Control Panel (For Windows)
7. 10/15/2020
Install PaperPort™ 12SE onto Windows 10.
8. 10/15/2020
Install Presto!® BizCard® onto Windows 10.
9. 10/17/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
10. 10/15/2018
I do not have or lost the black and white calibration sheet.
11. 10/15/2018
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
12. 03/25/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
13. 03/25/2016
Can I print from or scan to Android™ Smartphone?
14. 03/25/2016
Can I print from and scan to iPhone, iPod touch and iPad?
15. 03/23/2016
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
16. 11/05/2015
Install the scanner driver (For Mac OS X 10.4 - 10.10)
17. 11/05/2015
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
18. 11/05/2015
Clean the scanner. (For Macintosh)
19. 10/28/2015
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
20. 08/31/2015
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
21. 08/31/2015
Uninstall the scanner driver (For Windows)
22. 03/20/2015
I have a document that is printed on both sides; can the unit scan both sides simultaneously?
23. 12/11/2014
Calibrate your scanner. (For Macintosh)
24. 12/11/2014
What kind of software can I use with my scanner?
25. 11/27/2014
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
26. 05/15/2014
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
27. 04/25/2013
Calibrate your scanner. (For Windows)
28. 04/25/2013
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
29. 04/25/2013
The scanner is connected but it will not feed paper or do anything else. (For Windows)
30. 04/25/2013
My unit has no power.