1.

The scanner is connected but it will not feed paper or do anything else. (For Windows)

2.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

3.

I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)

4.

When I calibrate I get a "White-only" calibration message.

5.

Uninstall the scanner driver (For Windows)

6.

The scanner is connected but it will not feed paper or do anything else. (For Macintosh)

7.

When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.

8.

I cannot save a file downloaded from the Brother support website (For Windows)

9.

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

10.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

11.

I cannot open the scanned document (For Macintosh).

12.

File size of the scanned document.

13.

What is DSmobileSCAN II software?

14.

Install the DSmobile Scan application. (For Windows users only)

15.

My scanned images have black lines running through them, blank spaces, or just overall bad quality.

16.

How to identify your Operating System (OS).

17.

Can I print from and scan to iPhone, iPod touch and iPad?

18.

My unit has no power.

19.

Clean the scanner. (For Windows )

20.

Install PaperPort™ 12SE onto Windows 10.

21.

Open the Control Panel (For Windows)

22.

I cannot open the scanned document (For Windows).

23.

Calibrate your scanner. (For Macintosh)

24.

Calibrate your scanner. (For Windows)

25.

Turn off the scanner.

26.

Clean the Plastic Feeding Sheet.

27.

Can I scan a business card?

28.

Is my scanner compatible with Macintosh?

29.

What kind of software can I use with my scanner?

30.

I have installed the scanner on my Macintosh but I cannot scan.