FAQs & Troubleshooting
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DS-600
53 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
3.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
4.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
5.
Can I print from or scan to Android™ Smartphone?
6.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
7.
Clean the scanner. (For Macintosh)
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
10.
Install the scanner driver (For Windows)
11.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
12.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
13.
Open the Control Panel (For Windows)
14.
I do not have or lost the black and white calibration sheet.
15.
Open the "Scanners and Cameras" and Properties.
16.
Calibrate your scanner. (For Macintosh)
17.
I can no longer choose the program I want to use to scan a document. (For Windows)
18.
What is the purpose of the PageManager 9 program?
19.
How to identify your Operating System (OS).
20.
My unit has no power.
21.
Clean the scanner. (For Windows )
22.
Calibrate your scanner. (For Windows)
23.
What paper sizes are available in DSmobileSCAN II?
24.
Can I scan a business card?
25.
Where is the battery located?
26.
Is my scanner compatible with Macintosh?
27.
Is my scanner compatible with Windows?
28.
What kind of software can I use with my scanner?
29.
Change the words in a scanned document.
30.
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.