FAQs & Troubleshooting
Popular |
DCP-L3560CDW
154 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
2.
(Video) Paper is Jammed in the 2-sided Tray
3.
Reset the Drum Counter
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
(Video) Paper is Jammed in the Back of the Machine
6.
(Video) Paper is Jammed in the Paper Tray
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
(Video) Paper is Jammed inside the Machine
9.
(Video) Paper is Jammed in the Manual Feed Slot
10.
Can I use non-Brother or third party supplies with the Brother machine?
11.
(Video) Document is Jammed under the Document Cover
12.
What is the default password for my Brother machine?
13.
(Video) Set up your Brother machine
14.
Toner Error
15.
Cannot Detect
16.
Uneven color density across the page
17.
Add your Brother machine with AirPrint (macOS)
18.
Install the Brother Mobile Connect application (for mobile device)
19.
Condensation
20.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
21.
Toner Low
22.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
23.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
24.
I am unable to print from a client PC to a printer on a print server. (Linux)
25.
Cannot Scan ##
26.
I cannot print from my computer via USB.
27.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
28.
Check the remaining ink or toner level (Linux)
29.
Wrong Toner Cartridge
30.
I cannot print on a wireless (Wi-Fi) network (Mac)