FAQs & Troubleshooting
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DCP-9020CDN
259 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
Load paper in the paper tray
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
6.
Replace Toner
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
The color of your printouts is not what you expected
9.
White streaks or bands down the page
10.
Adjust color settings by using the custom setting in the printer driver
11.
Replace Fuser
12.
Can I use non-Brother or third party supplies with the Brother machine?
13.
Scan multiple pages into one file instead of each scan being saved as a separate file.
14.
Cover is Open
15.
WT Box End Soon
16.
Jam Manual Feed
17.
Wrinkle
18.
Turn the Toner Save Mode on or off.
19.
Registration or Registration failed.
20.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Add your Brother machine with AirPrint (macOS)
23.
What driver package format is supported by my Linux distribution?
24.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
25.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
26.
What is Brother iPrint&Scan?
27.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
28.
No Toner
29.
Replace Belt
30.
Replace WT (waste toner) Box