FAQs & Troubleshooting
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104 Results
1.
My Brother machine could not be found over the network when I installed drivers on my computer.
2.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
3.
Configuring frequently-used scan settings on your Brother machine.
4.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
5.
Can not scan a long document.
6.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
7.
Replace Pick up roller
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
10.
What is Brother iPrint&Scan?
11.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
12.
Scan multiple pages into one file instead of each scan being saved as a separate file.
13.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
14.
Your Scanner Cannot Be Detected on the Network During Installation
15.
Duplex (two-sided) scan
16.
Wireless LAN Error Codes
17.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
18.
Can I print from or scan to Android™ Smartphone?
19.
Out of Memory
20.
Configuring frequently-used scan settings on your computer.
21.
"Multifeed detection" or "Multifeed Detection Error"
22.
Wireless setup is requesting a WPS PIN to complete the setup
23.
Download a file from the "Downloads" section and save it to Windows 8 computer.
24.
What is Brother Web Connect?
25.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
26.
Check your machine's IP Address or Node Name
27.
Scan error due to length, reduce length
28.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.