FAQs & Troubleshooting
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49 Results
1.
Scanning and Other Problems
2.
Install PaperPort™ 12SE / 14SE (Windows)
3.
Check the Serial Number
4.
Reset the Usage Counters
5.
Reset Your Brother Machine
6.
Save Scanned Documents on Your Computer
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Load Documents Longer than Standard Size
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
Acceptable Documents
11.
Load Documents
12.
Replace the Pick Up Roller
13.
Replace the Brake Roller
14.
How to identify your Operating System (OS).
15.
Document Jam
16.
Load Receipts, Clippings, Photos, and Other Documents
17.
Load Non-standard Size Documents
18.
Check the firmware version.
19.
What driver package format is supported by my Linux distribution?
20.
Change the General Settings Using Remote Setup
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Open the "Scanners and Cameras" and Properties.
23.
Error and Maintenance Indications
24.
Pre-Required Procedures (Linux)
25.
Set Up the Brother Machine Using Remote Setup (Mac)
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
Update the Driver or Firmware for your Brother machine
28.
Set Up the Brother Machine Using Remote Setup (Windows®)
29.
Load a Plastic Card
30.
Load Business Cards