FAQs & Troubleshooting
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ADS-2000e
60 Results
31.
Clean the Separation Pad
32.
Clean the Pick-up Roller
33.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
34.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
35.
Install PaperPort™ 12SE onto Windows 10.
36.
Install Presto!® BizCard® onto Windows 10.
37.
Paper suitable for scanning
38.
Scan Unable
39.
Scan and save a document in PDF format for Windows (Scan to File)
40.
Service Call
41.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
42.
Check the firmware version.
43.
Open the Control Panel (For Windows)
44.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
45.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
46.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
47.
Scan a document in Windows 8 and Windows 10.
48.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
49.
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
50.
Windows 10 Support Information
51.
Load Documents
52.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
53.
Machine Error
54.
Replace Pad
55.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
56.
Can I scan to an Android™ Smartphone?
57.
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
58.
Unusable Device
59.
Out of Memory
60.
Clean the scanner