FAQs & Troubleshooting
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38 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
What driver package format is supported by my Linux distribution?
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
How to identify your Operating System (OS).
4.
Wireless setup is requesting a WPS PIN to complete the setup
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
What is the default password for my Brother machine?
7.
Install the Output Tray
8.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
9.
A security warning appears when accessing Web Based Management via HTTPS.
10.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
11.
Delete a network scanner entry. (Linux)
12.
Discover the MAC address of the Brother network card.
13.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
14.
Set up your Brother machine on a wireless network (Windows/macOS)
15.
Check the firmware version.
16.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
17.
Check your machine's IP Address or Node Name
18.
Uninstall the Brother Software and Drivers (Windows)
19.
My PC does not have a USB port or the USB cable and USB port shape are different.
20.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
21.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
22.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
Change the brscan5 scan settings using XSane (Linux)
25.
Where can I download Brother iPrint&Scan application for Mac?
26.
Important points for specifying the scan area (Linux)
27.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
28.
Important points you need to confirm before configuring your Brother machine for a wireless network.
29.
Configure the Scan to Email Feature (Linux)
30.
Command List of brscan. (Linux)