FAQs & Troubleshooting
Latest |
ADS-1000W
101 Results
31. 01/29/2019
Uninstall Scan-key-tool. (Linux)
32. 12/20/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
33. 11/16/2018
Cannot find how to configure the settings to scan from the Control Panel of the machine.
34. 09/19/2018
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
35. 03/05/2018
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
36. 09/08/2017
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
37. 04/07/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
38. 07/15/2016
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
39. 06/13/2016
Other Error (Other Error)
40. 03/25/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)
41. 03/25/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
42. 03/25/2016
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
43. 03/25/2016
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
44. 03/25/2016
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
45. 03/25/2016
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
46. 03/25/2016
Can I print from or scan to Android™ Smartphone?
47. 02/02/2016
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
48. 01/06/2016
Windows 10 Support Information
49. 09/10/2015
The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
50. 09/10/2015
Load Documents
51. 09/10/2015
The Brother software cannot be installed.
52. 09/10/2015
Cannot save the settings in Remote Setup or Web Based Management.
53. 09/10/2015
A plastic card error occurs.
54. 09/09/2015
Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
55. 09/09/2015
Start key does not work.
56. 09/09/2015
A page that is not a blank page is skipped.
57. 09/09/2015
Plastic Card Jam
58. 09/09/2015
My Brother machine doesn't feed a card for scanning.
59. 09/09/2015
Cannot install software. (Windows users only)
60. 09/09/2015
Cannot start Remote Setup.