FAQs & Troubleshooting
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PT-2300
46 Results
1.
How to use a 9/64" (3.5 mm) wide tape
2.
Where can I find the tape separator stick for my P-touch?
3.
How do I clear the display?
4.
The driver downloaded from the website cannot be installed.
5.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
6.
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
7.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
8.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
9.
Why doesn't my machine turn on when the Power key is pressed?
10.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
11.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
12.
How to open the Devices and Printers window
13.
How do I uninstall the printer driver?
14.
How to identify your Operating System (OS) for Windows or Mac
15.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
16.
How to delete the registry information and files related to the printer driver
17.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
18.
Printing is not possible. (USB connection)
19.
The message "The cassette is incorrect." is displayed.
20.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
21.
The top and base layers of the laminated tape are misaligned.
22.
What is the difference between the Auto Format command and the Apply Layout Style command?
23.
I connected multiple printers of the same model to one computer but can only print from one of them.
24.
How to use the Sequential Numbering function
25.
How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
26.
How can I make vertical labels? (P-touch Editor 5.0 for Mac)
27.
What does the error message "CHR SIZE AUTO?" on the display mean?
28.
Can my printer use TZ/TZe tapes?
29.
Where can I find my Brother printer's serial number?
30.
The tape got jammed or stuck in the printer.