FAQs & Troubleshooting
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PT-1500PC
52 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
Printing is not possible. (USB connection)
3.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
4.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
5.
How is the print head cleaning cassette used?
6.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
7.
How to use a 9/64" (3.5 mm) wide tape
8.
How do I print vertically?
9.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
12.
How do I create name badges by joining "First Name" and "Last Name" fields together?
13.
When I try to use the database function, an application error occurs.
14.
The top and base layers of the laminated tape are misaligned.
15.
Printing is not possible. (P-touch Editor 5.0 for Mac)
16.
How to open the Devices and Printers window
17.
How do I uninstall the printer driver?
18.
During installation, the Next button cannot be selected, or the status bar never finishes.
19.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
20.
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
21.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
22.
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
23.
I cannot find the template files. (P-touch Editor 3.x for Mac)
24.
The tape got jammed or stuck in the printer.
25.
What is the difference between the Auto Format command and the Apply Layout Style command?
26.
Where can I find my Brother printer's serial number?
27.
P-touch Editor crashes when I open it on my Mac.
28.
How to delete the registry information and files related to the printer driver
29.
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
30.
How to identify your Operating System (OS) for Windows or Mac