FAQs & Troubleshooting
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MFC-J985DW(XL)
284 Results
61.
What is AirPrint?
62.
What is Brother Web Connect?
63.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
64.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
65.
Unable to Print 5X
66.
Can I print from or scan to Android™ mobile device?
67.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
68.
Scan multiple pages into one file instead of each scan being saved as a separate file.
69.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
70.
Can third party ink be used to refill the ink cartridges?
71.
Out of Memory
72.
What is Distinctive Ring and how do I program it?
73.
Improve poor print quality.
74.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
75.
Uninstall the scanner driver. (Linux)
76.
Uninstall printer drivers (Linux)
77.
Scan a document using Brother iPrint&Scan. (macOS only)
78.
Update the Driver or Firmware for your Brother machine
79.
I get a TS error when trying to print on a wireless network.
80.
Set up your Brother machine on a wireless network.
81.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
82.
Open the Control Panel (For Windows)
83.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
84.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
85.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
86.
Copy on Both Sides of the Paper (1-sided to 2-sided/2-sided to 2-sided)
87.
Print the received faxes that are stored in memory. (Fax Storage)
88.
Where can I find my Brother machine's serial number?
89.
Adjust the Sleep Mode setting.
90.
Load envelopes