FAQs & Troubleshooting
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MFC-J425W
351 Results
31.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
32.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
33.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
34.
I still receive the error message "Paper Jam" after I removed the jammed paper.
35.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
36.
Can I use voice mail on the same line as my Brother machine?
37.
Load envelopes into my machine
38.
Scan from the Brother iPrint&Scan application using Windows Phone.
39.
Configure a cover page for PC-FAX.
40.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
41.
Where can I get FaceFilter Studio and what can I do with this application?
42.
Is my Brother machine compatible with Windows Vista?
43.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
44.
Add your Brother machine with AirPrint (macOS)
45.
What driver package format is supported by my Linux distribution?
46.
Uninstall printer drivers (Linux)
47.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
48.
Protect your Brother machine against unauthorised access over the network
49.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
50.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
51.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
52.
Unable to Scan AX
53.
Unable to Print 5X
54.
Ink Absorber Full
55.
Locate files scanned with ControlCenter2 (For Macintosh)
56.
Store a Speed Dial number from my Brother machine's Caller ID History.
57.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
58.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
59.
Can third party ink be used to refill the ink cartridges?
60.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?