FAQs & Troubleshooting
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MFC-6490CW
348 Results
31.
When I print, the pages are smudged with ink. What should I do?
32.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
33.
Load paper in the paper tray
34.
Cannot print after a Windows 10 update (June 2020)
35.
How to identify your Operating System (OS).
36.
Locate files scanned with ControlCenter3 (For Windows)
37.
When I receive faxes with Auto Reduction ON, the left side of the document is cut off. What should I do?
38.
Which E-mail packages are compatible with ControlCenter3?
39.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
40.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
41.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
42.
What driver package format is supported by my Linux distribution?
43.
Pre-Required Procedures (Linux)
44.
Set up your Brother machine on a wireless network.
45.
Replace Ink
46.
How do I load paper in paper tray#2?
47.
I cannot print using my Brother machine on a wireless network (Windows)
48.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
49.
I cannot find some option in the Printing preferences. (For Windows)
50.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
51.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
52.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
53.
Delete numbers stored in my Brother machine's Caller ID History.
54.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
55.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
56.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
57.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
58.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
59.
Can I transfer faxes to the PC when my machine has a mechanical problem?
60.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?