FAQs & Troubleshooting
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MFC-4420C
151 Results
31. 03/24/2016
I cannot scan via USB. (Mac OS X)
32. 03/24/2016
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
33. 03/24/2016
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
34. 03/24/2016
Scan a document in Mac OS X 10.7.
35. 04/21/2015
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
36. 12/15/2014
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
37. 11/20/2014
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
38. 11/12/2014
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
39. 09/25/2014
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
40. 09/19/2014
Why doesn't my Brother machine have a dial tone?
41. 06/05/2014
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
42. 02/17/2014
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
43. 01/27/2014
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
44. 01/27/2014
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
45. 01/27/2014
How can I improve poor print quality?
46. 01/27/2014
Is there any way to view how much ink is remaining?
47. 01/27/2014
What is the "Station ID" and how do I set it?
48. 01/20/2014
How do I use my Outlook contacts with my Brother PC-Fax? (import)
49. 01/17/2014
Scan a document using "Scanner and Camera Wizard" in Windows XP
50. 01/17/2014
Scan an image and insert it in a Windows XP application
51. 01/17/2014
Scan a document from a Windows XP application
52. 11/26/2013
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
53. 05/17/2013
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
54. 05/17/2013
Windows 7 Support Information
55. 05/15/2013
How can I remove horizontal white lines and other flaws from documents printed on my Fax/DCP/MFC?
56. 05/14/2013
How can I clear the "INK EMPTY" message?
57. 05/14/2013
I am experiencing problems sending a fax, what can I do?
58. 05/13/2013
How can I re-install the drivers?
59. 05/13/2013
How can I clear the "CHECK CARTRIDGE" error message?
60. 05/10/2013
Why doesn't the machine answer when receiving a call?