FAQs & Troubleshooting
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MFC-4420C
151 Results
31.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
32.
Delete print jobs from the print queue.
33.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
34.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
35.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
36.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
37.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
38.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
39.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
40.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
41.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
42.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
43.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
44.
Why doesn't the machine answer when receiving a call?
45.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
46.
I'm using Macintosh®. What are the settings in the Scanner window used for?
47.
Install the built-in drivers (For Windows 8 and Windows 10)
48.
What is Distinctive Ring and how do I program it?
49.
How can I improve poor print quality?
50.
Can I confirm that the FAX was sent correctly?
51.
Why can't I print when an ink cartridge is empty?
52.
I cannot print from my computer via USB.
53.
Scan a document in Windows 8 and Windows 10.
54.
Windows 10 Support Information
55.
My machine does regular cleaning cycles in the night. How can I correct this?
56.
Can I reduce the size of a received fax on this machine?
57.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
58.
Is my Brother machine compatible with third party print servers?
59.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
60.
Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)