FAQs & Troubleshooting
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FAX-1840C
152 Results
31.
Clear the message "Awaiting Redial"
32.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
33.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
34.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
35.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
36.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
37.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
38.
How do I print on an envelope?
39.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
40.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
41.
All print jobs are aborted and nothing is printed. (Linux)
42.
Windows 7 Support Information
43.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
44.
My Brother machine has no power. What can I do?
45.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
46.
One or more of my colors are not printing (blank). What can I do?
47.
I am experiencing problems sending a fax, what can I do?
48.
Where is the full User's Guide? I can't find enough information in the paper manual.
49.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
50.
I cannot install Brother drivers on Debian 10 or later (Linux)
51.
What driver package format is supported by my Linux distribution?
52.
Cannot print after a Windows 10 update (June 2020)
53.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
54.
Print command (LPR) (Linux)
55.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
56.
Delete print jobs from the print queue.
57.
Open the Control Panel (For Windows)
58.
Install the built-in drivers (For Windows 8 and Windows 10)
59.
The printer status is Offline or Paused.
60.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.