MFC-J285DW FAQs & Troubleshooting MFC-J285DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 06/03/2013 I am having a problem receiving faxes. 2. 05/29/2013 I cannot receive a color fax. 3. 10/02/2012 Why doesn't the machine answer when receiving a call? Fax FAQs & Troubleshooting