MFC-J245 FAQs & Troubleshooting MFC-J245 Not your product? Sort by: Updated Date Popularity 3 Results 1. 09/19/2014 Why doesn't my Brother machine have a dial tone? 2. 03/27/2013 I can receive a fax, but cannot receive a telephone call. 3. 05/11/2012 Why doesn't the machine answer when receiving a call? Telephone FAQs & Troubleshooting