MFC-J6920DW FAQs & Troubleshooting MFC-J6920DW Not your product? Sort by: Updated Date Popularity 4 Results 1. 04/23/2015 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 02/20/2015 (Video)Additional paper jam clear operations 3. 08/08/2013 Paper Jam 4. 07/26/2013 Document Jam/too Long Paper Feed / Paper Jam FAQs & Troubleshooting