TJ-4020TN FAQs & Troubleshooting TJ-4020TN Not your product? Sort by Updated Date Popularity 4 Results 1. 12/13/2021 The label wraps around the platen roller when using the cutter. 2. 06/24/2020 How to clean the Print Head 3. 06/24/2020 How to clean the Platen Roller 4. 06/24/2020 How do I clean / maintain my printer? Maintenance FAQs & Troubleshooting