FAQs & Troubleshooting
Popular |
VC-500W
37 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
How do I update the printer's firmware?
3.
Where can I find my Brother printer's serial number?
4.
How do I load/change the roll cassette?
5.
Label contents placed at the edge of the label layout are cut off when printed. (P-touch Editor)
6.
How do I cut the printed paper?
7.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
8.
What Android™ mobile application can I use?
9.
I cannot print on a wireless network.
10.
What iOS mobile application can I use?
11.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
12.
How can I connect the printer to my mobile device via Wi-Fi®?
13.
I cannot print and get an error message "No cassette is installed" or "NO MEDIA".
14.
The printed text is too large.
15.
The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.
16.
How to identify your Operating System (OS) for Windows or Mac
17.
How do I uninstall the printer driver?
18.
Printing is not possible. (P-touch Editor5.3 for Mac)
19.
After installing the printer driver using a USB cable, a yellow caution symbol is displayed on the device icon. (for Windows)
20.
Export a label from Color Label Editor to Color Label Editor 2.
21.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
22.
How to install Brother software on a computer not connected to the Internet
23.
My prints do not look as expected when I print from a Mac using AirPrint.
24.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
25.
The print quality is poor or the image is too light. (Color Label Editor)
26.
The printer does not start printing. Also, all LEDs on the Swipe-To-Cut panel are blinking.
27.
How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
28.
How do I connect the printer to my computer using a USB cable?
29.
How do I connect the printer to my computer via Wi-Fi®?
30.
My printed labels are completely blank. (Windows 10 or later)