FAQs & Troubleshooting
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PJ-763
122 Results
1.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
2.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
3.
Printing from a Windows PC or Mac
4.
Installing the software
5.
How do I connect the printer and my mobile device via Bluetooth®?
6.
What Android™ mobile application can I use?
7.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
8.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
9.
Where can I find my Brother printer's serial number?
10.
The print quality is poor, and the image is too light or dark.
11.
How do I uninstall the printer driver?
12.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
13.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
14.
This printer is not detected when establishing a Bluetooth® connection.
15.
The top margin is incorrect.
16.
Which Bluetooth® profiles does the printer support?
17.
Using the Printer Setting Tool (for Mac)
18.
How to identify your Operating System (OS) for Windows or Mac
19.
What is the Label List? (P-touch Editor 5.x for Windows)
20.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
23.
Using the Communication Settings (for Windows)
24.
How do I turn the printer off?
25.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
26.
Printing from an Android™ device
27.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
28.
How to identify the printer's firmware version
29.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
30.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)