FAQs & Troubleshooting
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PJ-763
122 Results
1.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
2.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
3.
Printing from a Windows PC or Mac
4.
Installing the software
5.
How do I connect the printer and my mobile device via Bluetooth®?
6.
What Android™ mobile application can I use?
7.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
8.
Where can I find my Brother printer's serial number?
9.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
10.
The print quality is poor, and the image is too light or dark.
11.
Which Bluetooth® profiles does the printer support?
12.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
13.
This printer is not detected when establishing a Bluetooth® connection.
14.
How do I uninstall the printer driver?
15.
The top margin is incorrect.
16.
How to identify your Operating System (OS) for Windows or Mac
17.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Using the Printer Setting Tool (for Mac)
20.
What is the Label List? (P-touch Editor 5.x for Windows)
21.
Using the Communication Settings (for Windows)
22.
How to identify the printer's firmware version
23.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
24.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
25.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
26.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
27.
How to install the rechargeable Li-ion battery (optional)
28.
Printing is not possible. (USB connection)
29.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
30.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.