FAQs & Troubleshooting
Popular |
PJ-762
116 Results
1.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
2.
Where can I find my Brother printer's serial number?
3.
This printer is not detected when establishing a Bluetooth® connection.
4.
Installing the software
5.
What Android™ mobile application can I use?
6.
How do I turn the printer off?
7.
Printing from an Android™ device
8.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
9.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
10.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
11.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
12.
Printing from a Windows PC or Mac
13.
Using the Device Settings (for Windows)
14.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
15.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
How do I clean the platen roller?
18.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
19.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
20.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
21.
Which Bluetooth® profiles does the printer support?
22.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
23.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
24.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
25.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
26.
When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
27.
The latest printer driver was successfully installed, but the driver did not update correctly.
28.
How to open the Devices and Printers window
29.
I can no longer print from my computer via Bluetooth®, even though I could print previously.
30.
How do I connect the printer and my mobile device via Bluetooth®?