FAQs & Troubleshooting
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PDS-5000F
62 Results
1.
Document misfeeds.
2.
"Multifeed" or "Multifeed is detected."
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
Replace Roller
5.
Delete a network scanner entry. (Linux)
6.
Cannot use my scanner connection the USB hub.
7.
My scanner gets warm.
8.
How to identify your Operating System (OS).
9.
AFE R/W test error
10.
TWAIN errors appear when starting to scan. (Macintosh)
11.
The scan speed is too slow.
12.
Important points for specifying the scan area (Linux)
13.
Cannot find the scanner.
14.
Change the image settings. (Using DS Capture)
15.
Change the paper settings. (Using DS Capture)
16.
"Document Jam/too Long" or "A document is jammed in the ADF."
17.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
18.
Unknown error.
19.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
20.
TWAIN or WIA errors appear when starting to scan. (Windows)
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
What driver package format is supported by my Linux distribution?
23.
Do not open the ADF cover when scanning.
24.
A page that is not a blank page is skipped.
25.
Paper suitable for scanning
26.
My scanner is connected but it will not feed my document or do anything else.
27.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
28.
Check the firmware version.
29.
Bleed-through is seen in the scanned image.
30.
Configure the Scan to Email Feature (Linux)