FAQs & Troubleshooting
Popular |
PDS-5000F
62 Results
1.
"Document Jam/too Long" or "A document is jammed in the ADF."
2.
What driver package format is supported by my Linux distribution?
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
Change the image settings. (Using DS Capture)
5.
Download a file from the "Downloads" section and save it to Windows 8 computer.
6.
Paper suitable for scanning
7.
"Multifeed" or "Multifeed is detected."
8.
Replace Roller
9.
Document misfeeds.
10.
NVRAM R/W test error
11.
AFE R/W test error
12.
The file size is too large.
13.
Clean the scanner
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Change the paper settings. (Using DS Capture)
16.
Bleed-through is seen in the scanned image.
17.
How to identify your Operating System (OS).
18.
No document in ADF.
19.
Configure the Scan to Email Feature (Linux)
20.
Scan using XSane or GIMP (Linux)
21.
The rollers are worn.
22.
error 20392 - Scanner not responding, check card, power, and cable.
23.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
24.
Check the firmware version.
25.
My scanner gets warm.
26.
The scan speed is too slow.
27.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
28.
ADF AFE LVDS test error
29.
Colors in the scanned image are dark.
30.
Do not open the ADF cover when scanning.