FAQs & Troubleshooting
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PT-P900W/P900Wc
206 Results
1.
Using the Printer Setting Tool (for Mac)
2.
Where can I find my Brother printer's serial number?
3.
How do I connect the printer to my computer via Wi-Fi® using an access point?
4.
I cannot print using FLe tape and get an error message.
5.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
6.
I cannot print using a HSe cassette.
7.
The label does not cut well.
8.
Using Cable Label Tool
9.
Using the Communication Settings (for Windows)
10.
Where can I download the latest P-touch Editor for Mac?
11.
Installing the software
12.
How to install the rechargeable Li-ion battery (optional)
13.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
14.
How can I connect my printer wirelessly?
15.
Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
16.
How is the print head cleaning cassette used?
17.
I cannot connect my machine to the wireless network.
18.
Power Supply
19.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
20.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
21.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
22.
Where can I find the IP addresses of my computer and the printer?
23.
How do I transfer label templates with P-touch Transfer Express?
24.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
25.
Using the Printer Setting Tool (for Windows)
26.
What options are available for label feeding and cutting?
27.
Can I check the printer's usage log?
28.
How to identify your Operating System (OS) for Windows or Mac
29.
I cannot print after updating the firmware or font data.
30.
How can I connect the printer to my mobile device?