FAQs & Troubleshooting
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MFC-L9610CDN
152 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Set Telephone Line Compatibility for Interference and VoIP Systems
3.
Replace the Drum Unit
4.
Paper is Jammed Inside the Machine
5.
Replace the Waste Toner Box
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
Paper is Jammed in the Back of the Machine
8.
Paper is Jammed in the 2-sided Tray
9.
Ghosting images
10.
What is the default password for my BRAdmin or Web Based Management?
11.
Toner Low
12.
My Brother machine could not be found over the network when I installed drivers on my computer.
13.
Document Jam
14.
What is the default password for my Brother machine?
15.
I cannot print on a wireless (Wi-Fi) network (Mac)
16.
Load Documents in the Automatic Document Feeder (ADF)
17.
Access Web Based Management
18.
Enable the Brother machine's network interface.
19.
The color of your printouts is not what you expected
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Too Many Trays
22.
Adjust color settings by using the custom setting in the printer driver (Windows only)
23.
Unusable Device
24.
Print the Network Configuration Report
25.
Install the Brother Mobile Connect application (for mobile device)
26.
How to identify your Operating System (OS).
27.
Tray 2 Error / Tray 3 Error / Tray 4 Error
28.
Use Universal Print (Windows)
29.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
30.
The printer status is Offline or Paused.