FAQs & Troubleshooting
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MFC-J6710DW
399 Results
31.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
32.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
33.
No Paper Fed
34.
Can I use voice mail on the same line as my Brother machine?
35.
Can I transfer faxes to the PC when my machine has a mechanical problem?
36.
I cannot print using my Brother machine on a wireless network (Windows)
37.
I cannot save a file downloaded from the Brother support website (For Windows)
38.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
39.
Scan multiple pages into one file instead of each scan being saved as a separate file.
40.
Wrong Paper Size
41.
Can third party ink be used to refill the ink cartridges?
42.
Improve poor print quality.
43.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
44.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
45.
What is Brother iPrint&Scan?
46.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
47.
Ink Absorber Full
48.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
49.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
50.
Cannot print after a Windows 10 update (June 2020)
51.
Connect your Brother machine to your mobile device via a wireless router or access point.
52.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
53.
How do I know which side up my photo paper should be in the tray?
54.
Set up your Brother machine on a wireless network.
55.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
56.
Delete numbers stored in my Brother machine's Caller ID History.
57.
Unable to Print 3X
58.
Unable to Print XX
59.
Is my Brother machine compatible with Windows Vista?
60.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?