FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj630w_us.jpg)
MFC-J630W
338 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Load paper in the paper tray
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
The printer status is Offline or Paused.
8.
Paper Jam
9.
Replace Ink
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Can I print from or scan to Android™ Smartphone?
13.
How do I load envelopes into my machine?
14.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
15.
What is Brother iPrint&Scan?
16.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
17.
How do I know which side up my photo paper should be in the tray?
18.
Set up your Brother machine on a wireless network.
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
What driver package format is supported by my Linux distribution?
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
I cannot find some option in the Printing preferences. (For Windows)
23.
I still receive the error message "Paper Jam" after I removed the jammed paper.
24.
Where can I find the ink cartridges for my new Brother machine?
25.
Scan and save a document in PDF format (Scan to File)
26.
I cannot print using my Brother machine on a wireless network (Windows)
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
29.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
30.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo