FAQs & Troubleshooting
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MFC-J5845DW(XL)
303 Results
1.
Paper Size Mismatch
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
No Paper / No Paper Fed
4.
Paper Tray #1 not detected/ Paper Tray #2 not detected
5.
Paper Jam
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
Replace Ink
8.
(Video) Load A3/Ledger paper
9.
(Video) Load A4/Letter paper
10.
(Video) Install Ink Cartridges
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
13.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
14.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
15.
Print using only the black ink cartridge when the Color cartridges have run out.
16.
Load Paper in the Multi-purpose Tray (MP Tray)
17.
How to identify your Operating System (OS).
18.
Improve poor print quality.
19.
Correct the Paper Feed to Clear Vertical Lines
20.
Setup a Brother machine on a wireless (Wi-Fi) network.
21.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
22.
Change the Print Setting Options When Having Printing Problems
23.
My Brother machine could not be found over the network when I installed drivers on my computer.
24.
Set up a Scan to Network Profile
25.
Where can I find my Brother machine's serial number?
26.
What is Brother iPrint&Scan?
27.
Prevent Smudged Printouts and Paper Jams (Mac)
28.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
Install Starter Ink