FAQs & Troubleshooting
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MFC-J491DW
280 Results
1.
Configure and use the Scan Key Tool (Linux)
2.
Replace Ink
3.
Check the Print Quality
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
One or more of my colors are not printing (blank).
8.
Command List of brscan. (Linux)
9.
Scan using XSane or GIMP (Linux)
10.
Paper Jam
11.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
12.
(Video) Load A4/Letter paper
13.
Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
14.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
15.
Ink Low
16.
Reset Your Brother Machine
17.
Load envelopes
18.
What is Brother iPrint&Scan?
19.
Document Jam
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
(Video) Install Ink Cartridges
22.
The printer status is Offline or Paused.
23.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
24.
Setup a Brother machine on a wireless (Wi-Fi) network.
25.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
26.
My Brother machine could not be found over the network when I installed drivers on my computer.
27.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
28.
Load Documents in the Automatic Document Feeder (ADF)
29.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
30.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.