MFC-J475DW FAQs & Troubleshooting MFC-J475DW Not your product? Sort by: Updated Date Popularity 2 Results 1. 02/05/2019 The LCD displays an error code when I use Web icon (Brother Web Connect). 2. 05/13/2013 When using Web Connect I receive an error message: Connection Error 01 -Unexpected Error Occurred. Start Over Again. Cloud FAQs & Troubleshooting