MFC-J475DW FAQs & Troubleshooting MFC-J475DW Not your product? Sort by: Updated Date Popularity 4 Results 1. 09/19/2014 Why doesn't my Brother machine have a dial tone? 2. 05/26/2014 My brother machine will not stop ringing when it is not in use. 3. 03/27/2013 I can receive a fax, but cannot receive a telephone call. 4. 05/11/2012 Why doesn't the machine answer when receiving a call? Telephone FAQs & Troubleshooting