FAQs & Troubleshooting
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MFC-J4610DW
401 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Can I print from or scan to Android™ Smartphone?
3.
Change or delete an existing Shortcuts you have programmed for fax, copy and scan settings
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Paper Jam (With Video Instructions)
6.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Load paper in the paper tray.
9.
Set my most frequently used fax, copy, and scan settings as Shortcuts
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
Document Jam
13.
How to identify your Operating System (OS).
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
Improve poor print quality.
16.
Confirm that a FAX I sent was received correctly.
17.
Set the Time Zone
18.
Scratches (paper feed roller marks) appear at the center on the printed side on the glossy paper.
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
Stains appear at the end of the printed/ copied documents.
21.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
22.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
23.
Change the number of times my Brother machine rings before it answers.
24.
Replace Ink
25.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
26.
Unable to Print 5X
27.
Ink Absorber Full
28.
Reset the print server to the default factory settings.
29.
The scanner cover support has come off. (With Video Instructions)
30.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.