FAQs & Troubleshooting
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MFC-J425W
359 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Can I print from or scan to Android™ Smartphone?
3.
Make copies using my Brother machine.
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
Delete print jobs from the print queue.
8.
Change the printer driver settings (Windows/macOS)
9.
"Offline" appears on the Status Monitor.
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
I cannot print using my Brother machine on a wireless network (Windows)
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
14.
What is Brother iPrint&Scan?
15.
Replace Ink
16.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
17.
Protect your Brother machine against unauthorised access over the network
18.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
19.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
One or more of my colors are not printing (blank).
22.
I cannot print using my Brother machine on a wireless network (Mac)
23.
Connect your Brother machine to your mobile device via a wireless router or access point.
24.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
25.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
26.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
27.
How to identify your Operating System (OS).
28.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
29.
Ink Low
30.
Forward a fax to another fax machine when my machine has a mechanical problem.