FAQs & Troubleshooting
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MFC-J415W
325 Results
1.
Cover is Open
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
The printer status is Offline or Paused.
6.
Scan and save a document in PDF format (Scan to File)
7.
Replace Ink
8.
Load paper in the paper tray
9.
Paper Jam
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
I cannot print using my Brother machine on a wireless network (Windows)
12.
I cannot find some option in the Printing preferences. (For Windows)
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
"Offline" appears on the Status Monitor.
17.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
How to identify your Operating System (OS).
20.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
21.
Can my Brother machine print a report to verify a fax I sent was received?
22.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
23.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
24.
Configure a cover page for PC-FAX.
25.
Scan multiple pages into one file instead of each scan being saved as a separate file.
26.
I'm using Macintosh. What is the PreScan option used for?
27.
What driver package format is supported by my Linux distribution?
28.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
29.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
30.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?