FAQs & Troubleshooting
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MFC-J410W
280 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
Scan and save a document in PDF format (Scan to File)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
No Paper Fed
7.
Replace Ink
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Can I print from or scan to Android™ Smartphone?
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
I cannot find some option in the Printing preferences. (For Windows)
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
What is Brother iPrint&Scan?
16.
How do I know which side up my photo paper should be in the tray?
17.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
18.
One or more of my colors are not printing (blank). What can I do?
19.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
20.
The printer status is Offline or Paused.
21.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
22.
How to identify your Operating System (OS).
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
Wireless setup is requesting a WPS PIN to complete the setup
26.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
27.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
28.
Locate files scanned with ControlCenter3 (For Windows)
29.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
30.
Can I use voice mail on the same line as my Brother machine?