FAQs & Troubleshooting
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MFC-J270W
283 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
When printing documents the characters appear ghosted, blurry, or doubled.
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
Scan and save a document in PDF format (Scan to File)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Load paper in the paper tray
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
11.
Can I print from or scan to Android™ Smartphone?
12.
Can I use voice mail on the same line as my Brother machine?
13.
Replace Ink
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
The printer status is Offline or Paused.
16.
I am having an issue receiving faxes.
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
19.
What is Brother iPrint&Scan?
20.
One or more of my colors are not printing (blank). What can I do?
21.
When I print, the pages are smudged with ink. What should I do?
22.
Paper Jam
23.
How do I know which side up my photo paper should be in the tray?
24.
How do I load envelopes into my machine?
25.
Can my Brother machine print a report to verify a fax I sent was received?
26.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
27.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
28.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
What is Distinctive Ring and how do I program it?